Frequently asked questions | NoteHlp

Frequently asked questions - Find your answers here

Is NoteHlp free to use?

The short answer is, yes. We would like to publish our product for free use, but to a certain extent. We have a lot of additional features that we think have a significant value for NoteHlp. Our product is based on 3 different plans. The Basic plan is free to use and our subscription plans are Study and Premium. Our subscription plans have individual extra features but the Premium plan of course contains the whole package.

What file types can I upload?

If you are Basic user (none subscription user), then you are only allowed to upload Word (.docx) documents. Study and Premium users can upload PDF Documents as well.

What languages does NoteHlp support?

We are currently solely operating with English texts. But we are working on German, French, Spanish, Chinese etc. in our development pipeline.

What is a token?

Tokens is what all subscriptions get available each month. It is divided according to which account type you have. Basic users get 15 tokens per. month. Study users receive 50 tokens per. month. Premium users receive 200 tokens per. month.

1 token is 6,000 characters and it equals 2.5 pages per. token. Before generating the notes, NoteHlp calculates how many tokens it will cost you to create notes.